Summary of Standardization

Management Systems Year 2023

No Standard Description
1 ISO 9001:2015 Quality Management Systems The Company has been certified with ISO 9001:2015 since 2004 by United Registrar of Systems Ltd. (URS), in recognition of its implementation of a Quality Management System (QMS) in the provision of internet data and cable TV services.
In 2022, the Company migrated its certification body from United Registrar of Systems Ltd. (URS) to PT British Standards Institution (BSI) Group Indonesia. Subsequently, in 2025, the Company was recertified by PT BSI Group Indonesia in recognition of its implementation of QMS in The provision of wired telecommunications activities, internet service provider (internet access services), Connection & ICT Solution (Communication System services), internet interconnection services (NAP) and other multimedia services.
2 ISO 37001:2016 Anti-Bribery Management Systems The Company has obtained International Standard Operation certification for ISO / IEC 37001:2016 in 2023 from PT British Standards Institution (BSI) Group Indonesia as recognition of Anti Bribery Management System regarding the provision of internet provider and cable TV sevices with activities including Procurement, Business Process Improvement, Finance & Accounting and Internal Audit function at Head Office.
3 ISO 20000-1:2018 Information Technology - Service Management Systems The company has obtained International Standard Operation certification for ISO / IEC 20000-1:2011 in 2018 from PT British Standards Institution (BSI) Group Indonesia as recognition of Information Technology Services Management Systems regarding the Service Management System of IT & Service Division in delivering IT services to all working unit and employees as per service catalogue.
The version of ISO 20000-1:2011 is upgraded to ISO 20000-1:2018 in 2021, in accordance with standarization requirements. Scope of ISO 20000-1:2018 also extended as recognition of Information Technology Services Management Systems regarding the service of management system of PT Link Net Tbk that supports the delivery of subscribers management system services in accordance with the latest service catalogue, to be integrated with ISO 9001:2015 dan ISO 27001:2013.
4 ISO 27001:2013 Information Security Management Systems The company has obtained International Standard Operation certification for ISO / IEC 27001:2013 in 2019 from PT British Standards Institution (BSI) Group Indonesia as recognition of Information Security Management System regarding the information security management system of operational data center for supporting subscriber management system services in accordance with statement of applicability ISO 27001:2013.
5 ISO 14001:2015 Environmental Management Systems The company has obtained International Standard Operation certification for ISO 14001:2015 in 2018 from PT British Standards Institution (BSI) Group Indonesia as recognition of Environmental Management Systems (EMS).
In 2021, the company has extend the scope of EMS from the provision of office operation, building maintenance, and material management under Corporate Real Estate and Warehouse Services (CREWS) division to the provision of internet data provider and TV cable services.
6 ISO 45001:2018 Occupational Health and Safety Management Systems The company has obtained International Standard Operation certification for ISO / IEC 45000:2018 in 2022 from PT British Standards Institution (BSI) Group Indonesia as recognition of Occupational Safety & Health Management System regarding the provision of Head Office for internet data provider and TV cable services.
7 SMK3 Occupational Health and Safety Management Systems which refer to (Government Regulation (Indonesia) No. 50 Year 2012 The company has obtained Government Standard certification for Occupational Safety & Health Management System from Indonesian Minister of Employment of the Republic of Indonesia as recognition related to implementation of Occupational Safety & Health for Link Net in accordance with PP No. 50 Year 2012.