SWA-Business Digest Brand Awarding
Indonesia Original Brand (IOB) Award 2024
Jawa Pos 7 Most Popular Brand of The Year
Jawa Pos 7 Most Popular Brand of The Year 2024
Recognizing Strategic Vision, Rewarding Excellence
Penghargaan Perusahaan Publik Terbaik Indonesia 2024 dan Penghargaan CMO Terbaik Indonesia 2024
WOW Brand Festive Day
Indonesia WOW Brand Award 2023
B-Universe CSR Awards
CSR Awards 2023 in the infrastructure category for the corporate social responsibility initiative, Empowering Fund.
Occupational Health
Occupational Safety and Health Management System Award
an Occupational Safety and Health Management System Award
Contact Center World Award 2023
Company Category:
1. Best Home/Remote Agent Program (Silver), and;
2. Best use of Self-service Technology (Bronze).
Individual category:
1. Best Contact Center Executive/Director (Gold), and;
2. Best Quality Auditor (Bronze).
Platinum Award for Zero Accident
Platinum Award for Zero Accident and Covid-19 Prevention and Response Program in the Workplace.
TrenAsia ESG Award
Award at the TrenAsia ESG Award in the internet service provider category with the sustainability category.
The Best Contact Center Indonesia 2023
Five awards in the Corporate category, with the following subcategories:
1. Two Platinum awards for Best People Development and Best Business Contribution;
2. One Gold award for Best Technology Innovation;
3. Two Silver awards for Best Customer Experience and Best Contact Center Operations.
18th Annual Global Top Ranking Performer Awards
Gold Medal for the Best Home/Remote Agent Program category and Silver Medal for the Best Leader category
Contact Center APAC Awards 2023
Silver Award in the Business Contribution Category at Sunway Resort, Kuala Lumpur, Malaysia.
The Best HR Management
The Best HR Management for The Outstanding Quality and Adaptive Human Resource Ecosystem Through Digital Implementation for the Telecommunication and Media Services Industry category.
Indonesia Best Millennials’ Brand Choice 2022
Award for the Cable TV category, Outstanding Millennials’ Brand Choice 2022 for the Internet Provider category and Indonesia Very Good Millennials’ Brand Choice 2022 for the Internet Provider category
2022 ICXC and 2022 ISTC
2022 Indonesia Customer Experience Champions (ICXC) and 2022 Indonesia Sales Team Champions (ISTC)
- Best Customer Experience Team.
- Best Sales Team.
Indonesia Digital Marketing Champion 2022
- Best Digital Marketing Team
- Best Digital Brand Award 2022 kategori Internet Provider
The Best HR Management
The Company achieved the Best HR Management for The Oustanding Excellent Strategies, Values, and Digital Programs to Develop Competent HR award for the Telecommunications category at the 2021 Indonesia Human Resources (HR) Awards.
Indonesia WOW Brand From MarkPlus Inc
The Company with the First Media product brand for the sixth time won the Indonesia WOW Brand award from MarkPlus, Inc. in the Pay TV category and the first award for the Internet Service category.
SAP Best Run Awards 2021
The Company won The Best Customer Experience Management award at the SAP Best Run Awards 2021 from the multinational software company SAP. The award is given to a Company that applies SAP technologies, how technology is used to innovate and disrupt the industry to drive greater business outcomes.
Human Capital Award
The Company obtained achievements in the field of Human Resources (HR) by winning 2 (two) awards at the same time at the national-scale Indonesia Human Capital Award VII-2021 entitled “Managing People Collaboration Through HC Data Analytics & Technology Savvy in Complex Era”.
Top 3 Customer Service Champion
The company with the “First Media” brand won the Top 3 Customer Service Champion in the Data & Entertainment category at the Indonesia Customer Service Champion 2021, which was held virtually in conjunction with the Indonesia Customer Service Quality Award 2021.
