Quality of Service
The Company has obtained a standard certification of ISO 9001:2008 in 2015 from the United Registrar of System Ltd (URS) as an acknowledgement of its Quality Management System related to the subscribed television and internet data services. The ISO 9001:2008 is relate to a documented procedure and standard practice for a management system that ensure appropriateness of a process and a product either goods or services to the needs or certain requirements determined or specified by customers and organizations.
Standard Operating Procedure
To ensure that all operational activities run in line with the provisions, the Company established a detailed Standard Operating Procedure. This standard is also functioning as a benchmark in the audit process of quality conducted towards the Company.
Work Safety and Occupational Health (K3)
Work safety is an effort to exercise duties without accident, to give a safe working environment and to achieve advantageous results and free from accidents or occupational illness. Work safety is related to machineries/ tools/ working equipment/ materials/ working environment.
Meanwhile, occupational health is a physical, mental and social condition of the manpower, who are protected from diseases or health problems and are able to interact with its working environment.
The Company’s activities in the K3 are reflected in various events, one of which was fire drills held on May 22, 2015. The event was conducted by the Company at the its operational premises in Lippo Cyber Park, Karawaci, Tangerang with 506 participants that consisted of employees, security guards and visitors.