Quality of Service


ISO 9001:2015

The Company has obtained a standard certification of ISO 9001:2015 in 2015 from the United Registrar of System Ltd (URS) as an acknowledgement of its Quality Management System related to the subscribed television and internet data services. The ISO 9001:2015 is relate to a documented procedure and standard practice for a management system that ensure appropriateness of a process and a product either goods or services to the needs or certain requirements determined or specified by customers, organizations, and regulation.

                                                 

 

ISO 14001:2015 - ENVIRONMENTAL MANAGEMENT SYSTEM

The Company has obtained a standard certification of ISO 14001:2015 in 2019.

 

 

ISO/IEC 20000-1:2011 -  IT SERVICE MANAGEMENT SYSTEM

The Company has obtained a standard certification of ISO/IEC 20000-1:2011 in 2019.

 

 

Standard Operating Procedure

To ensure that all operational activities run in line with the provisions, the Company established a detailed Standard Operating Procedure. This standard is also functioning as a benchmark in the audit process of quality conducted towards the Company.

 

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